Terms and Conditions
General Terms and Conditions
Extra Miles Unique Adventures values its customers. In our daily engagement with our customers and for purposes of clarity in our routine activities with our clients, the company has set out terms and conditions that govern the engagement between you the client and us Extra Miles Unique Adventures. By booking a tour, you agree to be bound by these Terms and Conditions set out by the company. The details spelled here are with utmost good faith and they state the company’s position regarding the engagement with our clients.
In the event that you wish to cancel your booking, you should inform Extra Miles Unique Adventures in writing. The date of cancellation will be the date that we get this written notice. In case of cancellation by you, no protection premiums paid will be refunded and the following cancellation charges will apply:-
Cancellations submitted between 90 and 45 days before the travel date shall be charged at 15% of the total cost of the services.
Cancellations submitted between 44 and 25 days before the travel date shall be charged at 50% of the total cost of the services.
Cancellations submitted between 24 and 15 days preceding before the travel date shall be charged at 75% of the total cost of the services.
Cancellations submitted inside 14 days or after offering the services shall be charged at the full cost of the booking.
In case of partial cancellations, per person price for remaining clients will go up depending on the change in group size and other factors.
IF WE CANCEL
The Company reserves the right to cancel any tour at its sole and absolute discretion, without prior notification in instances where this is unavoidable. However, in that case the Company agrees to refund all monies already paid by the client. This shall be the Company´s sole responsibility to the client and no claim for any damages, howsoever arising, shall accrue against the company.
CHANGE OF DATES
You are free to change the dates of your tour at any point in time. While rescheduling, applicable cancellation charges and any new charges will apply. Additional charges, if any, will be informed by the Company to you before the rescheduling is done. In case the booking is canceled after rescheduling the original tour date will be used to calculate any refunds.